Position: Networks Admin
Qualification: BSc. Computer Engineering
Certification: CCIE / Avaya
Location: Abu Dhabi & Al Ain campuses
Job Description:
• Ability to diagnose and troubleshoot wireless, security, core+ access switching, Avaya IP telephony and other various network-related issues reported by Cisco and Extreme customers and partners
• Responsible for each networking issue through the process from initial creation to resolution
• Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues of customers’ devices
• Read and analyze packet capture using Wireshark
•Ability to Work with Engineering and Management to diagnose and resolve critical escalated issues
• Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
• Stay up to date on VPN and Firewalls features and technology and keep up with enterprise and cloud networking trends
General Conditions:
Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills, and Experience
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