Managerial Decisions to Enhance Student/Customer Retention: The Case of Ontario’s Academic Institutions.
فبراير 14, 2019
Academic institutions invest significant sums of money to serve their students and to influence their decisions to stay. This study sheds light on the challenge for academic institutions to allocate their investments to keep students and enhance their retention rates. This study aims to investigate whether or not providing academic services has affected the retention rate in Ontario’s higher education market. The variable of academic services is measured through an examination of the effect ...
A new social contract: A recipe for higher education funding
فبراير 03, 2019
This book proposes that a new social contract between governments and citizens is needed to facilitate higher education funding. The rationale for this new social contract is based on the lifelong relationship of governments and citizens that should be seen as a partnership between two partners. The book assumes that the relationship between government and its learning citizens extends beyond citizens’ acquisition of knowledge or completion of degrees and includes different periods of funding i...